Canada
Standard: 3-9 Business Days ($12 CAD)

USA
Standard: 4-8 Business Days ($12 USD)


Spend $200+ Receive Free Shipping For Canada & USA

Please allow 24-48 Hours for our team to process your order once payment confirmation is received. Our team handpicked your order and goes through an inspection process before being shipped out to you. This excludes weekends, as we ship from Monday-Friday.

During sale periods or the holidays, please allow up to 3-5 business days due to higher then normal order volumes. Weekends do not count.

There may be a delay in dispatching your order during our flash sales, promotions, or peak busy periods. Please allow 1-3 days for our team to pick and pack your order. Orders are shipped in order of earliest to latest. You will receive an email confirmation when your order leaves our warehouse.

You should receive a tracking number in your email. You can also reach out to our customer service team at support@shopbeware.com.We offer 24/7 Customer Service and are eager to assist you with your order.

Don't worry if your tracking number is not active; it can take up to 3-5 days after shipment for our logistics partners to activate a tracking number. Rest assured that you will receive the item you've ordered. 

Orders are currently shipped from Canada. You may be subject to additional import fees upon delivery. Please click on the links below to find out if you have to pay duties. Note any orders from Canada will not be subjected to duties, and any orders in the US under $800 will not be subjected to duties. 

Only Orders above US$800 will be subject to import tax. This figure can vary depending on the value of the parcel, for more information, please check with the US Customs and Border Protection Department.

All orders will not be subjected to import duties.

Please email us at support@shopbeware.com with the subject “CANCEL ORDER: (ORDER NUMBER HERE)” and we will do our best to cancel the order on time. Please understand that we could not cancel the order if an order was already packaged and sent out for delivery. Cancellation can only happen within the first 12 hours of ordering. Otherwise, it is not guaranteed that we can cancel it, and you might lose your shipping cost.

Can I Purchase An Item That Is a Pre-Order?

Certain products that are not immediately available to purchase may be displayed on www.shopbeware.com. These items can be pre-ordered to secure once they become available. Payment will be taken when or shortly after your order is placed. Delivery times will be displayed on the product page.

I Have Purchased Two Different Pre-Orders With Different Shipping Dates?

If you purchase more than one pre-order item with different estimated shipping dates, the products may be sent together on the latest date.

In either case, you will only be charged once the items have been processed through checkout.

Once you have placed an order, you will receive a confirmation email shortly. To ensure that this goes into your inbox, please add support@shopbeware.com to your contacts. Otherwise, your confirmation email may end up in your Junk/Spam folder. If you have not received your order confirmation email, don't hesitate to contact us directly. 

If an item you have ordered is missing from the online order# that you receive after placing your order, it will likely have been removed because it is out of stock. You will be notified by email should an item you've purchased is out of stock. If you haven't received an email notification about any changes to your order, but you're still missing an item, please get in touch with us immediately with the following information:

- Order Number
- Missing Item(s)

Our support team will investigate the matter and resolve the issue for you as quickly as possible.

** All missing item claims must be made within seven days of the delivery date of your order. **

support@pulsetrainingclub.com